Khidmati Safar is one of the most trusted Muslim
Pilgrimage service providers in the Kashmir Valley. It has been the choice of about a ton of people since the past decade. This company offers you a wide range of
Umrah and Hajj packages including Deluxe, Semi-Deluxe, and Economic features. It was started by a
team of Chandigarh-based software developers and IT professionals from Kashmir. As the name of the company suggests, their main motive behind bringing "Khidmati Safar" into existence is to provide
high-quality Umrah/Hajj services and culture-friendly amenities to pilgrims during their stay in the holy cities of Makkah and Madina.
Our head office is situated in
Punjab National Bank Building Rambagh Srinagar, Jammu, and Kashmir. The people residing in the vicinity of Srinagar can book their
Umrah journey with the Khidmati Safar from the head office. The
Umrah Services that will be provided are based on the
Umrah Package you will select. Whether you book your
Umrah Journey, from any franchises or from the Head office you will be provided with the same commitments as we all are the same but just residing in different areas.
If we talk about
Umrah Services or
Umrah Package cost it will be the same throughout our franchises including our Head office as we believe in the uniform concept. All other rules remain the same for us as well as for franchises like if we talk about the transfer of
Umrah booking amount as we always say never transfer any amount to any personal account same is applicable for the head offices as well. And if you have any queries or are disappointed by the behavior of any member at the head office of
Khidmati Safar you can either visit us between
09.00 am to 5.30 including Sunday or you can contact us on the numbers provided to you at the end. You are also requested to give your feedback so that you can call on the customer care Toll-free number which is available 24/7.
Documents required for Umrah booking
Indian Valid Passport (Hard Copy)
04 Photographs having white background.
Pan Card.
Mehram list (compulsory).
Vaccine Certificates.
Booking Procedure
In order to perform Hajj/Umrah you can opt Khidmati Safar, as we with Confidence can tell you that we are the Best Hajj/Umrah Tour and Travel Operator across Kashmir as Honesty and Sincerity are some of the key factors that we admire the most. As I have mentioned above Our Umrah Booking Procedure remains simple · After the proper submission of the Umrah Documents, we provide you a brief overview of the Umrah Package you have selected i.e. from hotel to the food menu, the Distance of Hotel from Makkah and Madina with the hotel category i.e. (hotel based on the stars), to the transport facility, Umrah Airlines, Umrah Package Duration and Number of days to stay at Makkah and Madina. All the commitments we made are done under CCTV surveillance. We treat all our pilgrims in a very professional and legal manner and have faith in equality and thus we work hard to attain all the goals to make our pilgrims comfortable.
Secure Payment
We also believe in secure payment. We have a secure payment policy in which pilgrims transfer the amount of their booking in a secured manner. We allow our customers to do Hajj/Umrah Payments either Online or through the Bank. But it is advised to Transfer The Amount of your Hajj/Umrah booking in the account of Khidmati Safar Only rather than any personal account. We provide a proper receipt of the payment within minutes having the proper seal of Khidmati Safar Hajj and Umrah Service Provider. If you Transfer the amount of your Hajj/Umrah booking to Any Personal Account Khidmati Safar is Not Responsible for that. That is why we always make it clear to transfer the Hajj/Umrah Booking Amount in the account of Khidmati Safar. However, you can give a Check on which the payee name should be Khidmati Safar because if you will face any issue regarding the payment you can have Written Evidence with you.
Customer feedback
We took the feedback of each and every
pilgrim who travelled with us because we believe in our
commitments. We provide our pilgrim what we had promised to them and seeing your pilgrims happy and satisfied is the
satisfaction which makes your day. You can also have a look at
Khidmati Safar youtube channel Customer Feedback onto which You can check out
Hajj/Umrah related feedback videos and the various videos related to
your Umrah journey. We have also mentioned contact numbers of the pilgrims who had
travelled with us so if you want to know through them about the
Umrah/Hajj facilities you can contact them too.
OUR DEPARTMENTS
OFFICE TIMING
Mon - Sat: 09:00 - 05:30
Sun: 10:00 - 01:30